Freight and Logistics

Trucking, freight brokerage, and logistics: the market where agents now call carriers and book loads.

Parcel auditors keep up to 50% of a refund. ShipScience bills 8 cents per label.

Oct 20, 2026

FedEx and UPS gutted their ground guarantees, turning 50% contingency fees into an unearned tax. As Refund Retriever and LateShipment cling to manual revenue shares, six headless parcel agents commoditize invoice recovery into an 8-cent utility.

Freight brokers keep 16 cents on the dollar. This agent books the load for $1.

Sep 8, 2026

HappyRobot, Fleetworks, and Vooma put voice agents on the carrier sales desk, the phone job that earns C.H. Robinson and RXO their spread on every truckload, while the largest brokers now run the same agents against their own headcount.

Freight and Logistics

Parcel auditors keep up to 50% of a refund. ShipScience bills 8 cents per label.

Freight brokers keep 16 cents on the dollar. This agent books the load for $1.

The Special Agent